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My CV

Achievements and Experience

Summary of Qualifications 

  • Comprehensive knowledge of content writing, web production, instructional design, multimedia content creation, Q&A testing, and graphic/web design

  • Demonstrated success in project and account management, client services, technical training, and internal support services

Skills

  • Technical: HTML, CSS, Adobe Design Suite, Articulate 360, Camtasia, Content Management Systems (various), Project Management Software (various), Learning Management Systems (various)

  • Certifications: Quality Matters: K-12 Reviewer, Quality Matters: Applying the QM Rubric  

Education

M.Ed. Education Technology, University Of South Carolina Aiken 2017

B.A. Communications, Minor in Graphic Design, University of South Carolina 2008

Charter College (Remote)

Instructional Designer

November 2018 - present

  • Develop interactive online job skill training courses for various departments within 14 college campuses

  • Complete needs analysis within each department to assess training needs

  • Work with SME’s in the organization to create curriculum that addresses learning needs

  • Produce media to support online learning within courses hosted in Canvas LMS

  • Create learning materials that target audiences at every level of the organization, and address various learning styles

  • Created employee onboarding training to be taken by every member of the organization

  • Created student online orientation to be taken by every student at the college

  • Created Covid-19 training for students and employees based on each state within the organization

Prisma Health (Columbia, SC)

Instructional Technologist 

July 2018 - November 2018

  • Designed interactive online courses for a large healthcare organization, with a focus on adult-learning

  • Researched, reviewed, and tested new technologies and applications for improvement of online learning

  • Maintained and troubleshot the organization’s LMS with timely and effective resolutions

  • Worked with various departments within Palmetto Health to develop targeted training and learning materials

  • Provided instructional technology support for all organization employees through help guides and training sessions

South Carolina Department of Education (Columbia, SC)

Instructional Designer 

05/2017 - 07/2018

  • Designed interactive online courses for a large healthcare organization, with a focus on adult-learning

  • Researched, reviewed, and tested new technologies and applications for improvement of online learning

  • Maintained and troubleshot the organization’s LMS with timely and effective resolutions

  • Worked with various departments within Palmetto Health to develop targeted training and learning materials

  • Provided instructional technology support for all organization employees through help guides and training sessions

EmoryDay Marketing Agency (Remote)

Account Manager/Content Developer 

09/2013 - 02/2017

  • Developed and implemented innovative digital marketing strategies to help grow small businesses

  • Wrong blog posts, web copy, email and social media content for various brands and audiences

  • Served as point of contact and built relationships with key accounts

  • Developed content strategy for clients including website, email and social media marketing

L'Occitane En Provence (New York, NY)

International Web Trainer 

02/2013 - 09/2013

  • Provided international support for all websites within the L’Occitane group

  • Designed instructional material for the CMS and other web tools

  • Trained New Hires and employees on all relevant digital tools for their position

  • Worked with a homegrown in-house LMS and contributed to the library of training material

  • Assisted in the website re-design process, at international headquarters in Paris

  • Traveled to Brazil to conduct training sessions with internal staff

Deborah International School/Avalon Academy (Seoul South Korea/Hong Kong)

International Web Trainer 

05/2009 - 08/2012

  • Created and taught ESL lessons to children of a variety of ages and backgrounds

  • Wrote the campus newsletter, and edited all other English language marketing material to be distributed

  • Coordinated with Cantonese/Korean staff for lesson and school event planning

  • Trained new teachers on learning procedures of classrooms

WACH Fox 57 (Columbia, SC)

Interactive Account Executive 

10/2008 - 05/2009

  • Formulated and presented all website traffic, sales, and projected revenue reports

  • Created cross-channel marketing campaigns for small-business clients, using: web, television, and radio

  • Assisted in creation of online promotions to grow site traffic

  • Trained the sales staff on new digital marketing tools and techniques

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